Tracked delivery anywhere in United Kingdom. It is free on orders of £75 or more, and a flat £25 below that.
For eligible online purchases, tell us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. You pay change-of-mind return postage. See our returns policy for exceptions; faulty-goods rights apply separately.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, return postage included.
A hexagonal pink castle tent, 140cm across, with curtained doors and mesh windows.
The six-sided shape gives children room to stand up inside, and it goes together in minutes with poles, connectors and a step-by-step manual.
A hexagonal pink castle tent, 140cm across, with curtained doors and mesh windows.
The six-sided shape gives children room to stand up inside, and it goes together in minutes with poles, connectors and a step-by-step manual.
Size: 140cm (55 inch) wide x 135cm (53 inch) high.
Shape: Hexagon, for more standing room.
In the box: Tent, poles, connectors, carry bag, instruction manual.
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Still deciding?
Not sure yet? That is fine.
For eligible online purchases, tell us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. See our returns policy for exceptions. Faulty-goods rights apply separately.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 covers you, and we pay the return postage. Read the full detail on our refunds and returns page, or ask us anything before you order.
A few minutes. The poles push into the connectors and the cover goes over the frame, following the manual in the box. No tools are needed.
Can it be used outside?
Yes, indoors or outdoors. Bring it in if the weather turns, and let it dry before it goes back in its bag.
How do I clean it?
Wipe the fabric down. It is made to be cleaned that way rather than machine washed.
Does it fold away?
Yes. It comes apart and packs into the carry bag it arrives in.
How many children fit inside?
Two to three, depending on their size and what they are doing in there.
What age is it for?
It suits pre-school and primary-age children. The listing does not state a specific age.
Are the poles sturdy?
The frame is made to hold the tent steady in normal play. It is a fabric play tent, not a climbing frame, so it is not built to be climbed on.
Does it have windows?
Yes, soft mesh panels that let air through and let you see in.
Can I put a light or cushions inside?
Yes. Cushions, soft toys and blankets are what most people add.
Does it come with a floor mat?
No. The listing does not include a floor mat, so it sits on whatever surface you put it on.
What colour is it?
Pink, with the castle detailing shown in the photographs.
Is it in stock?
Yes. Both tents are held in stock and ship on the delivery times above.
How much is delivery?
We dispatch within 2 working days. Tracked UK delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of £75 or more, or £25 below that.
How long does delivery take?
We dispatch within 2 working days. Tracked UK delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of £75 or more, or £25 below that.
Do you deliver outside United Kingdom?
We dispatch within 2 working days. Tracked UK delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of £75 or more, or £25 below that.
Is there an express option?
We dispatch within 2 working days. Delivery then takes up to 7 working days by tracked courier. Delivery is free across United Kingdom on orders of £75 or more, and £25 including VAT below that. Remote and regional addresses may take longer.
Will I get a tracking number?
We dispatch within 2 working days. Tracked UK delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of £75 or more, or £25 below that.
What currency are prices in?
The current price is shown in pounds sterling in the buy box. Delivery is calculated in the cart.
Which payment methods do you take?
Card payments through Stripe, and PayPal.
Do I get a receipt?
Yes. A confirmation email with your order details is sent as soon as the payment goes through.
Do you have a shop I can visit?
No. This is an online store with no physical shop, which is part of how the prices stay where they are.
How do I contact you?
Email theteam@customersupport.care. Most emails are answered within one business day.
Can I cancel my order?
For eligible online purchases, tell us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. You pay change-of-mind return postage. See the returns policy for exceptions; statutory faulty-goods rights apply separately.
What is your returns window?
For eligible online purchases, tell us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. You pay change-of-mind return postage. See our returns policy for exceptions; faulty-goods rights apply separately. If it arrives faulty, damaged or not as described, the Consumer Rights Act 2015 covers you and we pay the return postage. Our refunds and returns page has the full detail.
Who pays for the return postage?
For eligible online purchases, tell us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. You pay change-of-mind return postage. See our returns policy for exceptions; faulty-goods rights apply separately. If it arrives faulty, damaged or not as described, the Consumer Rights Act 2015 covers you and we pay the return postage. Our refunds and returns page has the full detail.
What if it arrives damaged?
Keep the packaging and email us your order number with photos. If it arrives faulty, damaged or not as described, the Consumer Rights Act 2015 covers you: we repair, replace or refund it and pay the return postage.
How long does a refund take?
Refunds go back to your original payment method, usually within 5 to 10 working days of us receiving and checking the return.
The complete guide
Princess castle tents: what to look at before you buy
6 min readBuyFactory Direct
A six-sided castle with room to stand up in
Most fabric play tents are square, and a square tent of this width has less usable floor than you
would think, because the corners are where the walls slope in. This one is a hexagon, 140cm across
and 135cm high, and the six-sided shape is the reason children can stand up inside it rather than
kneel.
It has curtained doors and mesh windows, so there is air moving through it and you can see in from
across the room.
What you actually get
The tent, sturdy poles, secure connectors, a carry bag and a step-by-step instruction manual. It is
made from premium polyester, light enough to move on your own and steady once it is up.
It fits two to three children comfortably, which is what makes it work for playdates rather than
only for solo play.
Putting it up
A few minutes, following the manual. The poles go into the connectors and the cover goes over the
top. There are no tools involved and nothing that needs an adult's strength, though an adult
usually does the first build.
Choosing between the two tents
The Fairy Play Tent is 121cm wide and comes with fairy star lights included. This castle is 140cm
across, hexagonal, and has more room inside, but no lights in the box.
Buy on the space you have and the number of children who will use it. If it is going into a corner
of a small bedroom, the fairy tent is the easier fit. If it is for two or three at a time, this one
is the one with the floor space.
Looking after it
Wipe it down rather than washing it, and let it dry before packing it away. Store it in its bag
somewhere dry. It is a fabric play tent, so it is built for playing in rather than climbing on.
Choose your product using the sizes and specifications on the page. Orders ship from our warehouse or the product supplier. Free United Kingdom-wide delivery on orders over £75.
Princess Castle Play House from BuyFactory Direct UK. £99. We dispatch within 2 working days. Tracked UK delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of £75 or more, or £25 below that. For eligible online purchases, tell us within 14 days after delivery if you wish to cancel, then return the goods within a further 14 days. You pay change-of-mind return postage. See the returns policy for exceptions; statutory faulty-goods rights apply separately.
